Candela GentleYAG Pro — Repairs & Servicing

Independent, Australia-wide servicing, repairs and preventative maintenance for the Candela GentleYAG Pro.

The GentleYAG Pro is a 1064nm Nd:YAG system used for hair removal on darker skin types, vascular lesions and wrinkle reduction. We provide independent, on-site repairs, diagnostics and preventative maintenance for the GentleYAG Pro right across Australia.

Led by Sergio Taranto — former Candela Service Director for Australia & New Zealand — every visit brings genuine, factory-level experience without the OEM wait times.

Signs your GentleYAG Pro needs attention

Low or inconsistent energy output
DCD cryogen cooling faults or spray issues
Error codes on startup or mid-treatment
Handpiece faults, cable or connector damage
Flashlamp wear or reduced output
Calibration or cal-port failures
Chiller or cooling alarms and overheating

What we service on the GentleYAG Pro

Nd:YAG (1064nm) laser source
Flashlamp and Nd:YAG rod
Handpieces and delivery systems — repair and exchange
DCD cryogen cooling system
Cooling and chiller system
Optics, mirrors and beam alignment
Calibration and energy output verification
Compatible parts and consumables supply

Candela systems we service

Why clinics choose us

Genuine Candela expertise — led by the former Candela ANZ Service Director.
Australia-wide & mobile — we come to you anywhere in Australia.
Accurate diagnosis first — so you avoid unnecessary parts and repeat visits.
Protecting your revenue — fast, practical repairs that keep treatment rooms running.

Frequently asked questions

What does the GentleYAG Pro treat?

A 1064nm Nd:YAG laser used for hair removal on darker skin types, vascular lesions and wrinkle reduction.

Do you carry Nd:YAG parts and handpieces?

Yes — compatible parts, consumables and handpieces, plus handpiece repair and exchange to minimise downtime.

Are you affiliated with Candela?

No. Laser Service Australia is an independent service provider and is not affiliated with, authorised by or endorsed by Candela. All trademarks remain the property of their respective owners.

GentleYAG Pro down? Get Australia-wide Candela support today.

Call +61 450 664 840