Candela PicoWay — Repairs & Servicing

Expert Candela PicoWay repairs and servicing — nationwide, right across Australia.

The Candela PicoWay is a picosecond laser system that fires ultra-short pulses across multiple wavelengths (1064nm and 532nm, plus dedicated 730nm and 785nm handpieces). Clinics use it for tattoo removal, benign pigmented lesions, acne scarring and overall skin revitalisation. Because it depends on precise picosecond timing and high-spec optics, even a small fault can noticeably affect your clinical results.

We repair and service Candela PicoWay systems for clinics right across Australia — from major cities to regional and remote areas. Wherever you are in the country, we can help.

Signs your PicoWay needs attention

Error codes on start-up or mid-treatment
A drop in energy output or inconsistent pulse delivery
A handpiece that won’t fire or fires intermittently
Slower or poorer clinical results on tattoo or pigment
Cooling, chiller or coolant warnings
Damaged fibre, optics or a cracked handpiece window

What we service on the PicoWay

Full diagnostic assessment and error-code fault finding
Handpiece repairs — 1064/532nm, plus the 730nm and 785nm handpieces
Resolve fractional handpiece and Zoom handpiece servicing
Energy calibration and output testing
Fibre, optics and articulated-arm repairs
Cooling, chiller and coolant system repairs
Preventive maintenance to reduce downtime and extend system life

Candela systems we service

We service the full Candela range. Explore repair and servicing details for each system below:

Why clinics choose us

Candela specialists — we focus on Candela systems, not every laser under the sun
Nationwide coverage — we service clinics right across Australia
Genuine, quality parts — repairs done properly to keep your system reliable
Fast turnaround — we know downtime costs you bookings and revenue

Frequently asked questions

Do you repair all PicoWay handpieces?

Yes — we service the 1064/532nm handpieces as well as the 730nm and 785nm handpieces, plus the Resolve fractional and Zoom handpieces.

Do you come to my clinic?

In most cases, yes. We provide service Australia-wide — from metro clinics to regional and remote locations.

My PicoWay is throwing an error code — can you help?

Absolutely. Call us with the code showing on screen and we’ll diagnose the likely cause and get you booked in quickly.

PicoWay down? Get Australia-wide Candela support today.

Call +61 450 664 840